Sealife Shipping Ltd is committed to provide their customers with competent, safe, environmentally sound and cost effective services, which meet best industry practices through a process of continual improvement in all areas of activity.
Quality is important to our business because we value our customers. We strive to provide our customers with services which meet and even exceed their expectations.
We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business
Regular gathering and monitoring of customer feedback.
A customer complaints procedure.
Selection and performance monitoring of suppliers against set criteria.
Training and development for our employees.
Regular audit of our internal processes.
Measurable quality objectives which reflect our business aims.
Management reviews of audit results, customer feedback and complaints.
Our internal procedures are reviewed regularly and are held in a Company Safety Management Manual (SMM) which is made available to all personnel both ashore and aboard ships.
Star Sea Management Private Limited is providing exclusive Manning & Crewing Services for its Foreign and Indian shipping clients with equal tie-ups with Ship Owners,Ship Management Companies or Owner’s Representatives and Managers.