The goal and objective of American Shipping and Chartering is to provide all customers with services which continuously meet their needs and expectations, to comply with all requirements, and to seek continual improvement.
American Shipping and Chartering is totally committed to achieving the highest management standards with particular emphasis on efficiency, reliability, experience and trust.
The Company aims to remain the chartering company and shipping agency of choice for its customers by continuous improvement and innovation.
These high standards of work will be enhanced by operating a Quality Management System which meets the requirements of the International Standard, ISO 9001:2015.
It is the responsibility of the Quality Assurance Representative to establish a framework for reviewing quality objectives. This is achieved through regular planned audits and Management Review Meetings. Reports of audits and reviews will be communicated to all employees. Management will review the quality policy for continuing suitability and effectiveness.
Compliance with this Policy and our Procedures is mandatory and binding upon all employees. Quality is the responsibility of everyone working on behalf of American Shipping and Chartering. The aim is to do it right the first time – every time – and to strive for continuous improvement.
Customer satisfaction and the good name of the Company are directly dependent upon this working philosophy.
Safety and Environmental Policy
American Shipping and Chartering has identified safety and the environment as two areas in its sphere of operations that need to be effectively controlled to prevent injuries, loss of life, damage to health, property and degradation of the environment.
The Company also recognizes that an effective Quality, Safety and Environmental Protection Program makes for a more profitable operation; and thereby, ensures the welfare of all involved in the business both in the field and in the offices.
The Company supports the vessels it services in complying with all safety and environmental protection rules and regulations.
An accident is indicative of a failure in the operating system and the Company is committed to fully investigating all accidents. The results of such investigations and any necessary corrective action will be brought to the attention of all concerned so they all may learn from the incident.
Star Sea Management Private Limited is providing exclusive Manning & Crewing Services for its Foreign and Indian shipping clients with equal tie-ups with Ship Owners,Ship Management Companies or Owner’s Representatives and Managers.